Terms of Use, Privacy & Refund Policy

Terms of Use, Privacy & Refund Policy

Last Updated: June 2026

Welcome to Pop A Cardy. By accessing or using our website, placing an order, or interacting with our services, you agree to the terms outlined below.

About Pop A Cardy

Pop A Cardy specializes in premium pop-up greeting cards, gift bundles, and thoughtful gifting experiences designed to strengthen relationships and create memorable moments.


Terms of Use

Acceptance of Terms

By using this website, you agree to comply with these Terms of Use and all applicable laws and regulations.

Product Information

We make every effort to display our products accurately. However, actual colors, designs, packaging, and presentation may vary slightly from the images shown on the website.

Pricing

All prices displayed on this website are quoted in Nigerian Naira (₦) unless otherwise stated.

Pop A Cardy reserves the right to update prices, product details, or promotional offers at any time without prior notice.

Orders and Payments

Orders are confirmed only after successful payment processing.

We reserve the right to decline or cancel any order in cases including but not limited to:

  • Pricing errors
  • Product unavailability
  • Suspected fraudulent activity
  • Incomplete customer information

Intellectual Property

All content on this website, including logos, product photographs, graphics, text, designs, and branding, remains the property of Pop A Cardy and may not be copied, reproduced, or distributed without written permission.

Limitation of Liability

Pop A Cardy shall not be liable for indirect, incidental, or consequential damages arising from the use of our products or services.

Our maximum liability shall not exceed the amount paid for the affected order.


Privacy Policy

Information We Collect

When you place an order or interact with our website, we may collect:

  • Full Name
  • Email Address
  • Phone Number
  • Delivery Address
  • Recipient Information
  • Personalized Messages
  • Payment Reference Numbers

We do not store your debit card or banking information.

Payments are securely processed through trusted third-party payment providers.

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Arrange deliveries
  • Provide customer support
  • Communicate order updates
  • Improve our services
  • Prevent fraud and unauthorized transactions

Information Sharing

We do not sell, rent, or trade your personal information.

Your information may only be shared with trusted delivery partners or service providers when necessary to complete your order.

Data Security

We take reasonable steps to protect customer information from unauthorized access, disclosure, or misuse.

However, no online system can guarantee absolute security.

Marketing Communications

If you subscribe to our newsletter, you may receive updates, promotions, and product announcements.

You may unsubscribe at any time.


Refund & Returns Policy

Personalized Products

Due to the customized nature of many greeting card orders, personalized products are generally non-refundable once production has commenced.

Damaged or Defective Items

If your order arrives damaged or defective, please contact us within 48 hours of delivery and provide clear photographs of the issue.

Where appropriate, we may:

  • Replace the item
  • Offer store credit
  • Issue a partial or full refund

Incorrect Orders

If Pop A Cardy delivers the wrong item due to our error, we will work with you to provide a replacement or suitable resolution.

Cancellations

Orders may only be cancelled before production or preparation begins.

Once production, customization, packaging, or dispatch has commenced, cancellations may not be possible.

Delivery Delays

While we strive to deliver within estimated timelines, Pop A Cardy shall not be held responsible for delays caused by:

  • Weather conditions
  • Transportation disruptions
  • Public holidays
  • Third-party courier issues
  • Events beyond our reasonable control

Contact Us

For questions regarding these Terms, Privacy Practices, Refunds, or any order-related matter, please contact us:

Pop A Cardy

Phone: +234 708 335 9280

Email: info@popacardy.com

Website: www.popacardy.com

Thank you for choosing Pop A Cardy. We are committed to helping you strengthen relationships through thoughtful gifting experiences.

Stay Connected With Pop A Cardy

Be the first to discover new collections, exclusive offers, and unforgettable surprise ideas.

💬